Image One Facility Solutions

About Image One

Image One Is a commercial cleaning franchise. Image One conducted their franchise review in June 2020, and collected feedback from 43% of the active franchisees (24).

Highlights include:

- 96% of franchisees are likely to recommend the franchise to others, 18% higher than our overall industry benchmark. 
- 100% of franchisees rate the financial opportunity of the business as moderate, strong, or very strong- 31% higher than the industry benchmark.
- Operations & systems were rated 29% higher the industry benchmark with 96% of franchisees rating them above average.

It’s impressive to see the Image One franchisees rate all questions on our survey above the industry average. The largest variance (+36%) was innovation, which a lot of franchise systems struggle with. 

Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. Not all brands share their results publicly, but Image One shares their satisfaction scores to show their commitment to franchise relationships, their culture, and transparency.

THE BUSINESS MODEL:

Image One franchisees typically run their business from home, wearing several different hats while they are getting the business up and running. They are trained in every aspect of the business from sales and marketing to operations and cleaning. While the ultimate goal for each franchisee is different, we understand that most are not interested in being frontline cleaners in their business. Most Image One Affiliate Franchise owners are focused on sales and marketing, to grow their business, or operations which focuses on client retention through inspections and general customer service.

Corporate will assist franchise owners with internet lead development through SEO & social media, we well as telemarketing, and even onsite cold calling with the franchisee. This support helps to provide a quicker ramp-up and scaling of the business. The business is strictly B2B, dealing only with a commercial clientele.

We Provide Ongoing Support

There are nearly 20 corporate team members that are supporting our franchise owners. Regular field visits and coaching calls are provided by the founders and executive management team, designed to support all aspects of the business.

Additionally Image One provides:

- An in house Telemarketing/Phone Room for Incoming Calls & Generating Leads
- Accounting Functions Performed by Image One HQ. All invoicing & collections handled for the franchisee.
- Payment Assurance Program Option offers “insurance” against clients who pay late or don’t pay at all.

Join the Image One family today!